Refund Policy

Thank you for your trust in bacimi products, your complete satisfaction is our priority.

We offer 30 day return guarantee on items purchased on bacimiusa.com

Please return the items in original packaging and in the same condition as they were received.

Please also include invoice / order number with the return.

Items missing a serial number or UPC code cannot be returned.

Items damaged during shipping must be reported within 5 days of delivery.

Return your product to: Bacimi Products 6725 North Northwest Hwy. Chicago Illinois US 60631 USA. You will be responsible for return shipping costs which are non-refundable. 

For Bacimi products purchased through other marketplaces, please follow that marketplace return policy.